Delivery and collection in Nottingham On-site service and food trays Order direct for the best Dunnis experience Delivery and collection in Nottingham On-site service and food trays Order direct for the best Dunnis experience

Terms

The simple rules for ordering from Dunnis Kitchen. Last updated 9 September 2026.

Who we are

Dunnis Kitchen is a Nigerian food kitchen based in Nottingham, UK. These terms cover website orders, WhatsApp orders, trays and catering. By placing an order you agree to them.

Contact: mariahjeigbe@gmail.com or WhatsApp +44 7575 336365.

Orders and payment

An order is a request. We accept it when we confirm it by WhatsApp, email or checkout confirmation. Prices are in pounds sterling and include UK VAT where it applies.

Card online is the default once the Shopify checkout is live. Collection can also be paid by card. Catering balances may be settled by bank transfer after the menu is confirmed.

We may refuse or cancel an order if we cannot cook it safely, cannot reach your postcode, or if payment does not go through. If we cancel, we refund what you have paid for that order.

Food, photos and portions

Photos on the site show the style of the food. Garnish and exact layout can change with the day’s cook. Portions are generous, but they are still one serving unless the product says it is a tray or platter.

Spice, swallow and extras must be chosen when you order. We cook to the notes we receive. Read Allergens before you pay.

Delivery, collection and events

Delivery and collection details are on the Delivery page. Time slots are estimates. You are responsible for giving a reachable phone number and a usable address or pickup plan.

Catering is quoted for a date, headcount and service style. Changes to guest count, time or venue can change the price. Deposits and cancellations follow the Refunds page.

Your information

We use your name, phone, email, postcode and order notes to cook and deliver your food, and to reply to you. We do not sell that list. If you join the WhatsApp updates, you can leave at any time by messaging us.

The website

The Dunnis Kitchen name, chef mascot, photos and copy on this site belong to us. Do not copy the menu, images or branding for another food business.

The site may be unavailable from time to time while we update products or move onto Shopify. We are not liable for a missed order caused by a brief outage. If a live checkout fails after payment, contact us the same day.

Liability

We take care with cooking, packing and allergen notes. We do not accept liability for loss that we could not reasonably have expected, or for issues caused by information you did not give us. Nothing here limits your legal rights as a UK consumer, or our liability for death or personal injury caused by negligence.

Changes

We may update these terms as the kitchen grows. The date at the top of this page is the version that applies to new orders. Past orders keep the terms that were live when you placed them.